{"id":12373,"date":"2026-10-30T14:33:25","date_gmt":"2026-10-30T13:33:25","guid":{"rendered":"https:\/\/www.silk-ka.com\/sales-support-specialist\/"},"modified":"2026-10-30T14:34:31","modified_gmt":"2026-10-30T13:34:31","slug":"sales-support-specialist","status":"publish","type":"page","link":"https:\/\/www.silk-ka.com\/en\/careers-at-silk-ka\/sales-support-specialist\/","title":{"rendered":"Sales Support Specialist"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12373\" class=\"elementor elementor-12373 elementor-8896\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-355effa pad-s e-flex e-con-boxed e-con e-parent\" data-id=\"355effa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad9c324 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"ad9c324\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46562f0 elementor-widget-tablet__width-inherit elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"46562f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sales Support Specialist<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df2aa1c elementor-widget elementor-widget-text-editor\" data-id=\"df2aa1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you possess strong administrative skills, are you customer-focused, and energized by a seamless order process? As a Sales Support Specialist, you are precise, maintain a clear overview, and easily liaise between customers and various internal departments. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-163bad8 pad-m e-flex e-con-boxed e-con e-parent\" data-id=\"163bad8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-057bc91 e-con-full e-flex e-con e-child\" data-id=\"057bc91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb2b5c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"dbb2b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Will you be our new Sales Support Specialist?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22b9506 elementor-align-start elementor-icon-list--layout-inline elementor-mobile-align-center elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"22b9506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-map-marker-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hengelo<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">20-24 hours<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-briefcase\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Part-time<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-773a28b elementor-widget elementor-widget-text-editor\" data-id=\"773a28b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At Silk-ka, we create the highest quality artificial flowers with passion and craftsmanship. As a Sales Support Specialist, you will support the commercial and administrative processes for both Partners\/Export and Benelux. You will be the connecting link between customers, Sales, Planning, Logistics, and Administration, ensuring that orders, deliveries, and information are processed accurately and on time.  <\/p><p><strong>What you will do<br\/><\/strong>In this versatile role, you will ensure a smooth and customer-oriented order process for Partners\/Export and Benelux, with a primary focus on the Export\/Partners department. Your main activities include order processing, customer and item administration, planning, information provision, delivery, invoicing, and following up on customer inquiries. <\/p><p><strong>Your tasks include: <\/strong><\/p><ul><li>Entering, checking, confirming, and administratively processing customer orders in the order management system;<\/li><li>Monitoring the status of orders, deliveries, and open actions, and promptly identifying and coordinating any deviations;<\/li><li>Accurately completing and invoicing orders;<\/li><li>Keeping the joint planning list for Partners\/Export and Benelux up-to-date, monitoring delivery times and priorities, and coordinating these with Sales, Planning, and Logistics;<\/li><li>Creating new customers and keeping customer and contact details complete and current, including contact forms;<\/li><li>Managing the general information mailbox, assessing, answering, or forwarding incoming messages, and monitoring follow-up;<\/li><li>Collecting, checking, and providing product photos, price lists, and other commercial information to customers, the field sales team, and agents;<\/li><li>Handling inquiries independently and promptly escalating more complex questions to the appropriate colleague.<\/li><\/ul><p><strong>What you bring<\/strong><\/p><ul><li>MBO (intermediate vocational education) work and thinking level, preferably in a commercial, administrative, or logistical field;<\/li><li>Experience with order processing, sales support, customer service, or a similar administrative role is a plus;<\/li><li>Experience with or proficiency in an order management or ERP system;<\/li><li>Good verbal and written command of Dutch and English; German is a plus;<\/li><li>Strong digital skills, including working with email, Excel, and shared planning and information systems;<\/li><li>The ability to work independently, structured, and accurately in a dynamic commercial environment.<\/li><\/ul><p><strong>You are<\/strong><\/p><ul><li>Accurate and meticulous in checking orders, customer data, schedules, and invoices;<\/li><li>Customer-focused, friendly, and solution-oriented in your communication;<\/li><li>Strong in planning and organizing, with an eye for deadlines and delivery times;<\/li><li>An active collaborative partner who shares relevant information promptly;<\/li><li>Independent and proactive, taking ownership of tasks and follow-up;<\/li><li>Flexible and able to easily switch between Partners\/Export and<\/li><li>Benelux and varying priorities.<\/li><\/ul><p><strong>What we offer you<\/strong><\/p><ul><li>An inspiring, international work environment at a creative and growing brand;<\/li><li>Collaboration with an enthusiastic team passionate about quality and customer satisfaction;<\/li><li>Opportunities for personal development and training within the role and department;<\/li><li>A gross monthly salary between \u20ac2,600 and \u20ac3,500 on a full-time basis, depending on knowledge and experience;<\/li><li>A varied role where you contribute to an efficient order process and excellent customer experience for Partners\/Export and Benelux.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3da0871 e-con-full pad-s e-flex e-con e-child\" data-id=\"3da0871\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f768dd2 elementor-widget elementor-widget-heading\" data-id=\"f768dd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Interested?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c7f034 elementor-widget elementor-widget-text-editor\" data-id=\"3c7f034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Send your CV along with a brief explanation of why this role suits you to <a href=\"mailto:hrm@silk-ka.com\"><span style=\"text-decoration: underline;\">hrm@silk-ka.com<\/span><\/a> attn. Femke de Jong<\/strong>. We look forward to discovering your talent and energy! <\/p><p>Silk-ka believes in diversity, inclusion, and equal opportunities. We welcome applications from anyone who identifies with this position. <\/p><p><em>We do not appreciate unsolicited acquisition in response to this vacancy. <\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa114c9 elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"fa114c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.silk-ka.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Interested? Contact us <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you possess strong administrative skills, are you customer-focused, and energized by a seamless order process? As a Sales Support Specialist, you are precise, maintain a clear overview, and easily liaise between customers and various internal departments. Will you be our new Sales Support Specialist? Hengelo 20-24 hours Part-time At [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":12446,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12373","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales Support Specialist - Silk-ka<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Support Specialist - Silk-ka\" \/>\n<meta property=\"og:description\" content=\"Do you possess strong administrative skills, are you customer-focused, and energized by a seamless order process? 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